Shipping policy
Shipping
Full credit card billing address must match the full address of the shipping. We cannot accept orders addressed to P.O. boxes, APO/FPO/DPO addresses.
We require an Direct Signature when receiving packages.
We do not offer Saturday delivery. Please note that we only ship out Monday through Friday, with the exception of US holidays.
Please allow 3-5 business days for order processing and verification, and (an additional 7-10 business days for Ground or 2 business days for 2-Day Air) for delivery. We are not responsible for any lost, stole, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.
Shipping is calculated based on the weight and distance from our facility.
Shipping to USA
Shipped via either UPS, DHL,USPS and FEDEX.
Shipping to Canada
Shipped via either FEDEX, UPS, DHL, and USPS.
All Canadian customers will be responsible for paying any import duties and any additional fees or taxes once a shipment reaches Canada. Additional customs clearance charges must be paid by the customer.
Please check periodically for any updates regarding our shipping policies
Purchase For Personal Use Only
You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.
SERVICE DELAYS
Detox Apparel is not responsible for unexpected shipping delays caused by external circumstances which may delay the delivery of your order (clearance delays, customs and tax etc.)
Detox Apparel is NOT responsible for lost, stolen or missing packages - please contact shipping company with your tracking/waybill number for these enquires.